Provider Success Manager

Support wellness providers and help them thrive on Kosha

Role Overview You’ll build long‑term relationships with providers, helping them optimize their profiles, improve their visibility, and grow their bookings.

Key Responsibilities

• Serve as the main point of contact for active providers
• Analyze provider performance and suggest improvements
• Help providers optimize listings, pricing, and service quality
• Resolve issues and ensure high satisfaction
• Share insights with product and marketing teams

Ideal Experience

• 2–4 years in account management, customer success, or marketplace roles
• Strong problem‑solving and communication skills
• Understanding of wellness or service‑based businesses