Effective Date: October 10, 2025
Welcome to Kosha – a sanctuary for conscious commerce, healing experiences, and ethical digital connection. By accessing our website, registering as a vendor, booking a service, or purchasing a product, you agree to the following terms.
Purpose & Philosophy
Kosha is a global wellness marketplace connecting seekers with trusted providers of retreats, therapies, handcrafted products, and spiritual services. Our mission is to foster transformation through commerce, community, and soulful design.
Eligibility
You must be at least 18 years old to register as a vendor, book services, or make purchases. By using Kosha, you confirm that you meet this requirement.
Marketplace Participation
For Vendors:
- You may list services, products, or experiences aligned with Kosha’s values.
- You are responsible for the accuracy, legality, and fulfillment of your offerings.
- You agree to honor Kosha’s community standards and maintain respectful communication with seekers.
For Seekers:
- You may browse, book, and purchase offerings from verified vendors.
- You agree to engage respectfully and honor the provider’s terms of service.
Bookings, Payments & Refunds
- All bookings and purchases are subject to availability and confirmation.
- Payment terms, cancellation policies, and refund conditions are clearly outlined during checkout.
- We use secure third-party processors (e.g., Stripe, PayPal) and do not store your payment details.
Privacy & Data Use
We honor your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
Content & Community Guidelines
All content shared on Kosha – including reviews, stories, and comments — must be respectful and aligned with our values. We reserve the right to moderate or remove content that is harmful, discriminatory, promotional, or violates these terms.
Intellectual Property
All content, branding, and design elements on Kosha are owned by us or licensed appropriately. You may not reproduce, distribute, or modify our content without written permission.
Prohibited Use
You agree not to:
- Use Kosha for unlawful, exploitative, or misleading purposes
- Attempt to breach our security or access restricted areas
- Impersonate others or misrepresent your identity
- Spam, solicit, or promote unrelated services
Communications & Liability
Kosha is not liable for:
- Personal injury or loss during retreats or services unless caused by gross negligence
- Technical issues beyond our control
- Failures by third-party vendors or service providers
Changes to Terms
We may update these terms to reflect new features, legal requirements, or community feedback. We’ll notify you clearly and respectfully.
Contact Us
For questions or concerns, reach out to us at support@kosha.life